Returns & Exchanges
RETURN POLICY
You have 30 days after receipt to return your order.
CONDITIONS
- The product must be in its original condition and packaging
- Personalized items (engraving) are not eligible for return
PROCEDURE
1. Contact us at contact@maisonkardinal.com with your order number
2. We will send you return instructions within 24 hours
3. Ship the product (return shipping costs are at your expense unless we made an error)
4. Refund within 5 business days after receipt
SIZE EXCHANGE (RINGS)
Wrong size? No problem. Contact us and we will send you the correct size free of charge.
2-YEAR WARRANTY
Every Maison Kardinal product is guaranteed for 2 years against manufacturing defects. In case of a problem, we will replace your item free of charge.